What's the point in software innovation if no-one benefits?

IDC's survey has shown that increased software complexity from multicore, Web 2.0 and SOA are increasing code problems and driving up costs for companies.

Some key stats:

. Nearly 70% of firms surveyed said that their code base was more complex than in last two years

. 72% conceded that debugging was problematic

. A quarter found that they found serious problems in post code review either very often or all the time

. 41% said they had experienced these issues to some extent

. The cost of fixing software defects at $5.2 million to $22 million annually, depending on organisation size

. Yet respondents calculated that if 100% of defects were addressed and remediated prior to production, they would experience 32% cost savings

Usability and reliability are the two fundamentals of any piece of software. Snazzy tricks are great but surely the companies using the product have to feel the benefits?